Returns & Exchanges
At Bask and Lather Co, we want you to be completely satisfied with your hair care journey; if a product doesn't meet your expectations, we offer a 30-day return policy for unopened and unused items. Please note that for hygiene and safety reasons, we cannot accept returns on products that have been opened or used.
Verify Eligibility
Ensure your items are in their original, unopened packaging and that your purchase was made within the last 30 days.
Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Securely pack the products in their original shipping box and include your order slip or a note with your contact information.
Ship and Track
Mail your return to our warehouse using a trackable shipping method; once received and inspected, we will issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing